綠界 - 綠界Q&A

綠界-電子發票-我適合哪種開立發票方式?

發表於 2021-10-05 分類於電子發票

主要開立對象為一般消費者（Business to Customer）或營業人

B2C 存證發票

如為一般消費者，不需要輸入買方統編，可列印出來交付給買受人，或是將發票資料存入載具。

如為營業人，開立時需輸入買方統編，可以不用列印紙本發票，只要透過ECPAY電子郵件寄送電子發票證

明聯檔案給買方公司即可。

主要開立對象為營業人（Business to Business）或政府機關、財團法人

B2B 存證發票

開立發票時輸入買方統編，可以不用列印紙本發票，只要透過ECPAY電子郵件寄送電子發票證明聯檔案給買方公司即可。

B2B 交換發票

開立發票時需要雙方進行確認，僅資料交換。

營業人A開立電子發票給營業人B，營業人B必須接收與檢視發票內容並做確認或退回。

比較表:

Q:電子發票可以開三聯式發票(B2B)嗎?

A:可以，傳統的三聯式發票會多一聯存根聯，以利同為營業人的買方做為存根之用。

而電子發票若買方同為營業人，則可以電子形式傳送發票資料檔，供買方營業人後續申報營業稅扣抵之用。

Q:可以串接一個規格(API)同時開立B2C和有統一編號(B2B)發票嗎?

A:可以,若您的主要開立對象B2C大於B2B建議參考電子發票規格書，當統一編號(CustomerIdentifier)有值時即為B2B發票

綠界-電子發票服務優化2021/8/24(二)

發表於 2021-10-05 分類於電子發票

因應電子發票服務優化，綠界將於2021/8/24(二)調整系統架構，調整後主機 IP 將會不固定。

To enhance ECPay’s E-invoice services, from 2021/08/24th (Tue.) ECPay will change the server IP from static to dynamic.

Please notice:

1.如您是使用綠界廠商管理後台開立發票，請忽略本通知。

If you are using ECPay’s admin portal to issue/create the e-invoice, please ignore this notification.

2.如貴司原本防火牆沒有鎖定綠界 IP，也請忽略本通知。

If your firewall never set the ECPay’s IP in the access list of firewall policy, please ignore this notification as well.

3.如貴司防火牆需設定開通綠界 IP，請改以 FQDN(Fully Qualified Domain Name)方式鎖定

If your firewall needs to set ECPay’s IP into the access list of firewall policy, please set it in the way of FQDN (fully qualified domain name.)

允許連出(Allow outbound connection)：

einvoice.ecpay.com.tw TCP 443、einvoice-stage.ecpay.com.tw TCP 443

允許連入(Allow inbound connection)：

postgate.ecpay.com.tw TCP 443、postgate-stage.ecpay.com.tw TCP 443

若您的主機是使用托管方式，請將此訊息轉知主機商。

綠界-金流-錯誤代碼:10200141商店未開啟收款服務

發表於 2021-10-05 分類於金流

金流:商店未開啟收款服務原因
1.請確認您的API網址，

若為https://payment-stage.ecpay.com.tw/Cashier/AioCheckOut/V5

表示在測試環境，需使用測試環境的 MerchantID、HashIV、HashKey

MerchantID應填入 2000132

HashKey必須為5294y06JbISpM5x9

HashIV必須為v77hoKGq4kWxNNIS

2.若為正式環境 API網址為https://payment.ecpay.com.tw/Cashier/AioCheckOut/V5

還是出現此錯誤訊息則表示未完成金流服務申請，需與客服中心聯繫

3.若服務申請皆已通過且API網址已調為正式環境，出現以下訊息

請確認使用的MerchantID是否為正式，正式資料查詢請參考MerchantID及HashKey、HashIV的取得

Why receiving this error: “Message code: 10200141”?

If you call ECPay’s payment API (“…/Cashier/AioCheckOut/V5”) and find an error says “訊息代碼 Message code：10200141

訊息說明 Note for message：商店尚未提供任何付款方式，請聯繫商店處理。”, following are the reason why and how you can solve this problem.

If the API URL you called is on ECPay’s stage environment (i.e. testing mode, with an “-stage “ in the URL) but you use the MerchantID, HashKey and HashIV of production environment (live mode).

→This is due to that the environment (i.e. the API URL) is not complied with the MerchantID and its pair of HashKey and HashIV.

In this case, firstly, please check your API URL. If the API URL has “-stage”, you should use the testing MerchantID and its pair of HashKey and HashIV (i.e. MerchantID=2000132, HashKey= 5294y06JbISpM5x9 and HashIV= v77hoKGq4kWxNNIS).

If the MerchantID and its pair of HashKey and HashIV you used are for production and you already also confirm that the API URL has no “-stage” (i.e. the live mode), but this error code happened still.

→This is due to that you (as a merchant) have not yet completed the application of payment service to ECPay. In this case, please contact ECPay’s customer service center to check the application status.

If you already confirm the above and call the API but another error shows: “訊息代碼 Message code：10200094

訊息說明 Note for message：請檢查是否於正式環境誤用測試環境之MerchantID”

→This is due to that you call the API of production environment (live mode) but incorrectly use the MerchantID, HashKey and HashIV of stage environment (testing mode). In this case please check your MerchantID, HashKey, and HashIV. To retrieve it,

please see this FAQ: How can I know my MerchantID, HashKey, and HashIV through ECPay’s admin (panel)?

https://www.ecpay.com.tw/CascadeFAQ/CascadeFAQ_Qa?nID=1179